RETAIL Sales
6745 5000Corporate Fleet
6470 7377
6745 50006470 7377
Express Service is now available for commercial vehicles at Leng Kee, Pandan Gardens and Eunos Customer Service Centres with guaranteed 60-minute turnaround time, or receive 30% off your final bill*!
60-minute guaranteed express services available:
*Terms & Conditions
Professionally-trained Technicians
Cycle & Carriage ensures that our technicians have proper and continuous training, combined with certifications following our principal guidelines. Our technicians recommend only the best solutions for your vehicle.
Proprietary Diagnostic Tools
CITROEN’s Diagbox Diagnostic System performs a full-service comprehensive check according to the Manufacturer’s recommendations. Proper documentations and software updates are also provided for each vehicle. At Cycle & Carriage, we offer the most up-to-date diagnostic tools or systems for your peace of mind.
As your trusted partner, your well-being as well as your vehicle’s are important to us. If you have any enquiries or need any assistance, please contact our Customer Assistance Centre at CustomerAssistanceCentre@cyclecarriage.com.sg or 6471 9111.
To ensure your needs are addressed immediately, our Service Centre has a 24-hour emergency hotline and an Accident Reporting Centre with dedicate professionals who are always ready to assist you. Simply call 6475 9500.
The Cycle & Carriage Body & Paint Centre, located at Pandan Gardens, is a full-fledged workshop that specialises in body and paintwork repairs. It is also the appointed authorised workshop for some of our top motor insurers in Singapore. Our skilled technicians are trained to ensure that the works are carried out in accordance to the stringent quality standards set by the Manufacturers. Their extensive training and experience, together with the use of the latest technology, will ensure your vehicle will be restored to its immaculate pre-accident condition.
| WEST | 209 Pandan Gardens S(609339) Tel: 6568 4501 Fax: 6565 1240 |
Operating Hours:
Monday – Friday : 8.30am to 7.00pm
Saturday : 8.30am to 1.00pm
Sunday & Public Holiday: Closed
All CITROËN vehicles have undergone stringent pre-delivery processes and checks to ensure your vehicle is delivered in pristine condition. From the date of registration, your new commercial vehicle is covered against defects in materials and workmanship for a period of 5 years or up to 100,000km (whichever comes first).
It is important that you always bring your vehicle to Cycle & Carriage service centres for servicing at recommended service intervals – every 10,000km or 6months^ (whichever comes first). With complete service history records, this also gives you peace of mind that your warranty will never be compromised.
^With usage of fully synthetic engine oil
What is covered under warranty
Contractual Warranty
Repair or replacement of parts acknowledged as faulty by the Manufacturer, as well as the labour necessary to repair the vehicle.
Anti-perforation
Up to 5 years from the date of registration, subject to an annual inspection by Cycle & Carriage.
Battery
1-year or 20,000km (whichever comes first) from the date of vehicle registration.
Paintwork
Original bodywork paint or lacquer defect.
What is not covered under warranty
Consumables are normal maintenance items which require periodic replacement from motoring wear and tear. They include lubricants, fluids and decarbonisation agents.
Wear-and-tear items require periodic inspections, adjustment and/or replacement at certain mileage. They include parts such as but are not limited to:
Incidental or consequential costs, such as loss of use, personal effects or income, are also not covered.
Warranty Conditions
Non-genuine parts may seem more affordable at first glance, but can incur higher costs in the long run. Here are a few factors that go into consideration when choosing between genuine and non-genuine parts.
Quality
When using genuine parts, you can be assured that they are of higher quality than others in the market as they have passed rigorous quality standard tests, including testing the parts on the actual vehicle itself. Many non-genuine parts will often be of lower quality due to the inferior materials used.
Easier to fit
Genuine parts will fit your vehicle as they are engineered to exacting standards – using the same blueprints, dies, tools and moulds used in the vehicle’s manufacturing process. Non-genuine parts may not fit properly as they serve a range of car models. Even if your vehicle appears to be driving fine, you may encounter problems later on. At Cycle & Carriage, we use only genuine parts from our Principal Marqués for your vehicles.
Reliability and durability
Be absolutely assured of the reliability and durability of genuine parts. This is because genuine parts have been tested to ensure durability and performance, even under the most demanding conditions. Non-genuine parts require frequent servicing, repairs and even major engine overhauls. All these will only mean higher costs to you in the long run.
One Part Affects Another
In many cases, every single individual part has been designed to work with another to produce a single output. If you replace a genuine part with one of lesser quality, it could affect the performance of the vehicle considerably and jeopardise your safety on the road.
Warranty
All CITROËN genuine parts replacement come with a 1-year or 40,000km (whichever comes first) warranty.
Vehicle Care Tips
Engine oil and filter (Recommended to replace at every 10,000km Interval)
Engine oil tends to degrade gradually over time, which results in a proportionate reduction to the protection provided to the engine against wear & tear. Engine oil and oil filter should be changed regularly to provide protection against daily wear and tear.
The oil filter separates carbon and other fine metallic deposits, which are residues from the combustion process and wear. When there is a high level of harmful chemicals in the oil, it reacts with the oil and this affects the protection the engine oil provides to the engine parts. Therefore, it is necessary to replace the engine oil and filter at stipulated mileage to ensure good quality of engine oil in the lubrication system.
Drive belts
It is essential to carry out preventive maintenance of drive belts to ensure they are not cracked and the tension is right. A cracked belt can snap and cause unnecessary breakdowns and loss of valuable time. Belt tension has to be the right tension to avoid belt slippage on the pulleys and causing screeching noise. When belts are loose, they generate heat on the belt ribs and this caused the belt material to harden. A hardened belt cracks easily and may eventually snap.
Tyre rotation (where applicable)
All tyres installed onto a vehicle are subjected to different kinds of stress and wear, depending on the type of road they are driven on. Tyre manufacturers recommend tyre rotation at an interval of 10,000km. Most of the cars today have front-wheel drive arrangements. Thus, the front tyres tend to wear out faster than the rear ones. Tyre rotation at an interval of every 10,000km will minimise the difference in wear rate between the front and rear wheels. Tyres that have abnormal wear tend to produce noise and can make the drive unpleasant and also lead to a shorter tyre lifespan.
Air con filter (where applicable)
The air conditioning is an important element in your vehicle. It is necessary to keep your vehicle’s air conditioning system well maintained. This is to avoid the build-up of unpleasant odour and also to prolong the lifespan of the air conditioning system. It is advisable to have the air con filter change at every 20,000km or 1 year, as dust and other particles will accumulate and choke the filter.
Brake fluid (Recommended to replace at every 40,000km interval)
Brake fluid, due to its chemical composites, absorbs moisture more readily, especially when our weather has a very high humility level. New brake fluid has a very high boiling point. Once they are exposed to the environment, they absorb moisture. As the moisture level gets higher, the boiling point of brake fluid decreases.
Driving a vehicle with a low quality brake fluid may cause brake failure as a result of the decrease in boiling point. This is apparent when there is extensive use of the brakes, for example, driving downhill for quite a distance. The effectiveness of the brake will diminish greatly and this can be disastrous.
Other than the effect of the boiling point on brake fluid, we should look at the effect moisture has on brake parts. When there is a certain amount of moisture in the brake fluid, it can cause corrosion in the metal parts of the brake components due to the presence of oxygen in the brake fluid.
Regular brake fluid replacement is recommended at an interval of 40,000km annually. The brake system is a safety-related feature of any vehicle and customers should not compromise or neglect it.
Transmission fluid
A transmission provides comfort and minimises stress to the driver. By the time the vehicle has covered 40,000km, the condition of the transmission fluid would have deteriorated and needs to be drained. This happens as a result of multiple engagement and disengagement in the parts of a transmission, which takes place during the 40,000km of drive.
When the transmission is subjected to frequent overloading and uphill driving, the transmission fluid heats up easily and become thinner. Another situation where the transmission fluid is likely to heat up is when the selector level is left in the D position while in a traffic jam or in a prolonged stop-and-go situation. In the above conditions, the transmission fluid temperature within the torque converter tends to rise.
In such situations, the transmission fluid is thinned and the protection provided to the brakes and clutch becomes insufficient. When the transmission is subjected to this kind of treatment continuously, there will be an increase on the wear-and-tear of the transmission parts. In some cases, the colour of the transmission fluid may indicate that it has degraded even before reaching 40,000km. In these cases, it is advisable to replace the transmission fluid even if the mileage covered is below 40,000km, to restore the transmission fluid’s performance. Thus, a regular transmission fluid change will enable the transmission to go a long way.
Caution: Do not use any other type of transmission fluid other than the one recommended by the Manufacturer.
Diesel Fuel Filter (Recommended to replace every 20,000km interval)
As we are aware due to environmental reasons, most car manufacturers have switched from the carburettor system to electronic fuel injection. Such systems are highly efficient in providing fuel economy, power and response. More importantly, it emits less harmful gases into the environment through the exhaust system.
To increase the service life of the injectors, the fuel that is delivered to the injectors has to be very well filtered via fuel straining material. If there are some fine particles that escape the filtering stage, the injector valves may stick during operation.
Operating an engine with a clogged diesel fuel filter can cause engine stalling, a jerky drive, loss of power and poor acceleration. There symptoms can jeopardise the vehicle at dangerous spots on the road and puts all the occupants of the vehicle in danger.
Fuel injectors are costly and as such, unforeseen and unpleasant incidents can be overcome by replacing the diesel fuel filters at a regular interval of 20,000km.
Timing Belt (Recommended to replace between 70,000 km to 100,000 km)
Modern engines use overhead camshafts and they are inked to the crankshaft via a timing belt. With this arrangement, the reciprocal operation of a 4-cycle engine provides all the power that you need.
This rubber belt is made of a mixture of various materials to give it strength, resistance to heat, enough flexibility to make the loop to go round the sprockets and tensioners as well as some resistance to moisture. Our Manufacturers recommend a replacement of the timing belt between 70,000 km to 100,000km as the material of the belt would have hardened and the top surface turned glossy at that mileage. At this stage it is vulnerable to cracks and will eventually lose some of its teeth.
Neglecting these signs of wear-and-tear or a recommended replacement at this mileage may cause misalignment of the camshaft and crankshaft.
When the 2 vital shafts are misaligned, there is a very high probability of values and pistons hitting each other. Eventually, the values will bend and in some cases, the valve guides and piston tops will also be damaged. This will result in a major repair such as replacing the cylinder head, valves and pistons.
By replacing the timing belt at the recommended mileage, you can avoid incurring such costly repairs.
Note: This is not applicable for vehicle fitted with timing chain.
Express Service are now available for commercial vehicles at Cycle & Carriage Pandan Gardens and Eunos Service Centre with guaranteed 60-minute turnaround time, or receive 30% off your final bill*!
60-minute guaranteed express service available:
*Terms & Conditions
Professionally-trained Technicians
Cycle & Carriage ensures that our technicians have proper and continuous training, combined with certifications following our principal guidelines. Our technicians recommend only the best solutions for your vehicle.
Proprietary Diagnostic Tools
Kia Diagnostic System performs a full-service comprehensive check according to the Manufacturer’s recommendations. Proper documentations and software updates are also provided for each car. At Cycle & Carriage, we offer the most up-to-date diagnostic tools or systems for your peace of mind.
As your trusted partner, your well-being as well as your vehicle’s are important to us. If you have any enquiries or need any assistance, please contact our Customer Assistance Centre at CustomerAssistanceCentre@cyclecarriage.com.sg or 6471 9111.
To ensure your needs are addressed immediately, each Service Centre has a 24-hour emergency hotline and an Accident Reporting Centre with dedicate professionals who are always ready to assist you. Simply call 6475 9500.
The Cycle & Carriage Body & Paint Centre, located at Pandan Gardens, is a full-fledged workshop that specialises in body and paintwork repairs. It is also the appointed authorised workshop for some of our top motor insurers in Singapore. Our skilled technicians are trained to ensure that the works are carried out in accordance to the stringent quality standards set by the Manufacturers. Their extensive training and experience, together with the use of the latest technology, will ensure your vehicle will be restored to its immaculate pre-accident condition.
| WEST | 209 Pandan Gardens S(609339) Tel: 6568 4501 Fax: 6565 1240 |
Operating Hours:
Monday – Friday : 8.30am to 7.00pm
Saturday : 8.30am to 1.00pm
Sunday & Public Holiday: Closed
Kia Commercial Vehicles Aftersales Services & Warranty Guide
All Kia vehicles have undergone stringent pre-delivery processes and checks to ensure your vehicle is delivered in pristine condition. From the date of registration, your new commercial vehicle is covered against defects in materials and workmanship for a period of 3 years or up to 100,000km (whichever comes first).
It is important that you always bring your vehicle to Cycle & Carriage service centres for servicing at recommended service intervals – every 10,000km or 6months^ (whichever comes first). With complete service history records, this also gives you peace of mind that your warranty will never be compromised.
^With usage of fully synthetic engine oil
What is covered under warranty
Contractual Warranty
Repair or replacement of parts acknowledged as faulty by the Manufacturer, as well as the labour necessary to repair the vehicle.
Anti-perforation
Up to 3 years from the date of registration, subject to an annual inspection by Cycle & Carriage.
Battery
1-year (unlimited mileage) from the date of vehicle registration.
Paintwork
Original bodywork paint or lacquer defect.
Accessories
Accessories fitted locally such as audio, in-car camera, reverse sensor and GPS system are covered under warranty for 12 months.
What is not covered under warranty
Consumables
Consumables are normal maintenance items which require periodic replacement from motoring wear and tear. They include:
Wear-and-tear items
Wear-and-tear items require periodic inspections, adjustment and/or replacement at certain mileage. They include parts such as but are not limited to:
Incidental or consequential costs, such as loss of use, personal effects or income, are also not covered.
Warranty Conditions
Non-genuine parts may seem more affordable at first glance, but can incur higher costs in the long run. Here are a few factors that go into consideration when choosing between genuine and non-genuine parts.
Quality
When using genuine parts, you can be assured that they are of higher quality than others in the market as they have passed rigorous quality standard tests, including testing the parts on the actual vehicle itself. Many non-genuine parts will often be of lower quality due to the inferior materials used.
Easier to fit
Genuine parts will fit your vehicle as they are engineered to exacting standards – using the same blueprints, dies, tools and moulds used in the vehicle’s manufacturing process. Non-genuine parts may not fit properly as they serve a range of car models. Even if your vehicle appears to be driving fine, you may encounter problems later on. At Cycle & Carriage, we use only genuine parts from our Principal Marqués for your vehicles.
Reliability and durability
Be absolutely assured of the reliability and durability of genuine parts. This is because genuine parts have been tested to ensure durability and performance, even under the most demanding conditions. Non-genuine parts require frequent servicing, repairs and even major engine overhauls. All these will only mean higher costs to you in the long run.
One Part Affects Another
In many cases, every single individual part has been designed to work with another to produce a single output. If you replace a genuine part with one of lesser quality, it could affect the performance of the vehicle considerably and jeopardise your safety on the road.
Guarantees and Warranties
All Kia vehicles come with a 5-year unlimited mileage factory warranty, as well as a 2-year or 40,000 km (whichever comes first) warranty on their genuine parts replacement.
Vehicle Care Tips
Engine oil and filter (Recommended to replace at every 10,000km Interval)
Engine oil tends to degrade gradually over time, which results in a proportionate reduction to the protection provided to the engine against wear & tear. Engine oil and oil filter should be changed regularly to provide protection against daily wear and tear.
The oil filter separates carbon and other fine metallic deposits, which are residues from the combustion process and wear. When there is a high level of harmful chemicals in the oil, it reacts with the oil and this affects the protection the engine oil provides to the engine parts. Therefore, it is necessary to replace the engine oil and filter at stipulated mileage to ensure good quality of engine oil in the lubrication system.
Drive belts
It is essential to carry out preventive maintenance of drive belts to ensure they are not cracked and the tension is right. A cracked belt can snap and cause unnecessary breakdowns and loss of valuable time. Belt tension has to be the right tension to avoid belt slippage on the pulleys and causing screeching noise. When belts are loose, they generate heat on the belt ribs and this caused the belt material to harden. A hardened belt cracks easily and may eventually snap.
Tyre rotation (where applicable)
All tyres installed onto a vehicle are subjected to different kinds of stress and wear, depending on the type of road they are driven on. Tyre manufacturers recommend tyre rotation at an interval of 10000km. Most of the cars today have front-wheel drive arrangements. Thus, the front tyres tend to wear out faster than the rear ones.
Tyre rotation at an interval of every 10,000km will minimise the difference in wear rate between the front and rear wheels. Tyres that have abnormal wear tend to produce noise and can make the drive unpleasant and also lead to a shorter tyre lifespan.
Air con filter (where applicable)
The air conditioning is an important element in your vehicle. It is necessary to keep your vehicle’s air conditioning system well maintained. This is to avoid the build-up of unpleasant odour and also to prolong the lifespan of the air conditioning system. It is advisable to have the air con filter change at every 20,000km or 1 year, as dust and other particles will accumulate and choke the filter.
Brake fluid (Recommended to replace at every 40,000km interval)
Brake fluid, due to its chemical composites, absorbs moisture more readily, especially when our weather has a very high humility level. New brake fluid has a very high boiling point. Once they are exposed to the environment, they absorb moisture. As the moisture level gets higher, the boiling point of brake fluid decreases.
Driving a vehicle with a low quality brake fluid may cause brake failure as a result of the decrease in boiling point. This is apparent when there is extensive use of the brakes, for example, driving downhill for quite a distance. The effectiveness of the brake will diminish greatly and this can be disastrous.
Other than the effect of the boiling point on brake fluid, we should look at the effect moisture has on brake parts. When there is a certain amount of moisture in the brake fluid, it can cause corrosion in the metal parts of the brake components due to the presence of oxygen in the brake fluid.
Regular brake fluid replacement is recommended at an interval of 40,000km annually. The brake system is a safety-related feature of any vehicle and customers should not compromise or neglect it.
Transmission fluid
A transmission provides comfort and minimises stress to the driver. By the time the vehicle has covered 40,000km, the condition of the transmission fluid would have deteriorated and needs to be drained. This happens as a result of multiple engagement and disengagement in the parts of a transmission, which takes place during the 40,000km of drive.
When the transmission is subjected to frequent overloading and uphill driving, the transmission fluid heats up easily and become thinner. Another situation where the transmission fluid is likely to heat up is when the selector level is left in the D position while in a traffic jam or in a prolonged stop-and-go situation. In the above conditions, the transmission fluid temperature within the torque converter tends to rise.
In such situations, the transmission fluid is thinned and the protection provided to the brakes and clutch becomes insufficient. When the transmission is subjected to this kind of treatment continuously, there will be an increase on the wear-and-tear of the transmission parts. In some cases, the colour of the transmission fluid may indicate that it has degraded even before reaching 40,000km. In these cases, it is advisable to replace the transmission fluid even if the mileage covered is below 40,000km, to restore the transmission fluid’s performance. Thus, a regular transmission fluid change will enable the transmission to go a long way.
Caution: Do not use any other type of transmission fluid other than the one recommended by the Manufacturer.
Diesel Fuel Filter (Recommended to replace every 20,000km interval)
As we are aware due to environmental reasons, most car manufacturers have switched from the carburettor system to electronic fuel injection. Such systems are highly efficient in providing fuel economy, power and response. More importantly, it emits less harmful gases into the environment through the exhaust system.
To increase the service life of the injectors, the fuel that is delivered to the injectors has to be very well filtered via fuel straining material. If there are some fine particles that escape the filtering stage, the injector valves may stick during operation.
Operating an engine with a clogged diesel fuel filter can cause engine stalling, a jerky drive, loss of power and poor acceleration. There symptoms can jeopardise the vehicle at dangerous spots on the road and puts all the occupants of the vehicle in danger.
Fuel injectors are costly and as such, unforeseen and unpleasant incidents can be overcome by replacing the diesel fuel filters at a regular interval of 40,000km.
Timing Belt (Recommended to replace between 70,000 km to 100,000 km)
Modern engines use overhead camshafts and they are inked to the crankshaft via a timing belt. With this arrangement, the reciprocal operation of a 4-cycle engine provides all the power that you need.
This rubber belt is made of a mixture of various materials to give it strength, resistance to heat, enough flexibility to make the loop to go round the sprockets and tensioners as well as some resistance to moisture. Our Manufacturers recommend a replacement of the timing belt between 70,000 km to 100,000km as the material of the belt would have hardened and the top surface turned glossy at that mileage. At this stage it is vulnerable to cracks and will eventually lose some of its teeth.
Neglecting these signs of wear-and-tear or a recommended replacement at this mileage may cause misalignment of the camshaft and crankshaft.
When the 2 vital shafts are misaligned, there is a very high probability of values and pistons hitting each other. Eventually, the values will bend and in some cases, the valve guides and piston tops will also be damaged. This will result in a major repair such as replacing the cylinder head, valves and pistons.
By replacing the timing belt at the recommended mileage, you can avoid incurring such costly repairs.
Note: This is not applicable for vehicle fitted with timing chain.
Express Service are now available for commercial vehicles at Cycle & Carriage Pandan Gardens and Eunos Service Centre with guaranteed 60-minute turnaround time, or receive 30% off your final bill*!
60-minute guaranteed express service available:
*Terms & Conditions
Professionally-trained Technicians
Cycle & Carriage ensures that our technicians have proper and continuous training, combined with certifications following our principal guidelines. Our technicians recommend only the best solutions for your vehicle.
Proprietary Diagnostic Tools
Mitsubishi Multi-use Tester (MUTIII) Diagnostic System performs a full-service comprehensive check according to the Manufacturer’s recommendations. Proper documentation and software updates are also provided for each vehicle. At Cycle & Carriage, we offer the most up-to-date diagnostic tools or systems for your peace of mind.
As your trusted partner, your well-being as well as your vehicle’s are important to us. If you have any enquiries or need any assistance, please contact our Customer Assistance Centre at CustomerAssistanceCentre@cyclecarriage.com.sg or 6471 9111.
To ensure your needs are addressed immediately, each Service Centre has a 24-hour emergency hotline and an Accident Reporting Centre with dedicate professionals who are always ready to assist you. Simply call 6475 9500.
The Cycle & Carriage Body & Paint Centre, located at Pandan Gardens, is a full-fledged workshop that specialises in body and paintwork repairs. It is also the appointed authorised workshop for some of our top motor insurers in Singapore. Our skilled technicians are trained to ensure that the works are carried out in accordance to the stringent quality standards set by the Manufacturers. Their extensive training and experience, together with the use of the latest technology, will ensure your vehicle will be restored to its immaculate pre-accident condition.
| WEST | 209 Pandan Gardens S(609339) Tel: 6568 4501 Fax: 6565 1240 |
Operating Hours:
Monday – Friday : 8.30am to 7.00pm
Saturday : 8.30am to 1.00pm
Sunday & Public Holiday: Closed
Mitsubishi Commercial Vehicles Aftersales Services & Warranty Guide
All Mitsubishi vehicles have undergone stringent pre-delivery processes and checks to ensure your vehicle is delivered in pristine condition. From the date of registration, your new commercial vehicle is covered against defects in materials and workmanship for a period of 5 years or up to 100,000km (whichever comes first).
It is important that you always bring your vehicle to Cycle & Carriage service centres for servicing at recommended service intervals – every 10,000km or 6months^ (whichever comes first). With complete service history records, this also gives you peace of mind that your warranty will never be compromised.
^With usage of fully synthetic engine oil
What is covered under warranty
Contractual Warranty
Repair or replacement of parts acknowledged as faulty by the Manufacturer, as well as the labour necessary to repair the vehicle.
Anti-perforation
Up to 3 years from the date of registration, subject to an annual inspection by Cycle & Carriage.
Battery
1-year or 20,000km (whichever comes first) from the date of vehicle registration.
Paintwork
Original bodywork paint or lacquer defect.
Accessories
Accessories fitted locally such as audio, in-car camera, reverse sensor and GPS system are covered under warranty for 12 months. Leather seats are covered under warranty for 3 years against Manufacturer’s defects only.
What is not covered under warranty
Consumables
Consumables are normal maintenance items which require periodic replacement from motoring wear and tear. They include:
Wear-and-tear items
Wear-and-tear items require periodic inspections, adjustment and/or replacement at certain mileage. They include parts such as but are not limited to:
Incidental or consequential costs, such as loss of use, personal effects or income, are also not covered.
Warranty Conditions
Non-genuine parts may seem more affordable at first glance, but can incur higher costs in the long run. Here are a few factors that go into consideration when choosing between genuine and non-genuine parts.
Quality
When using genuine parts, you can be assured that they are of higher quality than others in the market as they have passed rigorous quality standard tests, including testing the parts on the actual vehicle itself. Many non-genuine parts will often be of lower quality due to the inferior materials used.
Easier to fit
Genuine parts will fit your vehicle as they are engineered to exacting standards – using the same blueprints, dies, tools and moulds used in the vehicle’s manufacturing process. Non-genuine parts may not fit properly as they serve a range of car models. Even if your vehicle appears to be driving fine, you may encounter problems later on. At Cycle & Carriage, we use only genuine parts from our Principal Marqués for your vehicles.
Reliability and durability
Be absolutely assured of the reliability and durability of Mitsubishi’s genuine parts. This is because genuine parts have been tested to ensure durability and performance, even under the most demanding conditions. Non-genuine parts require frequent servicing, repairs and even major engine overhauls. All these will only mean higher costs to you in the long run.
One Part Affects Another
In many cases, every single individual part has been designed to work with another to produce a single output. If you replace a genuine part with one of lesser quality, it could affect the performance of the vehicle considerably and jeopardise your safety on the road.
Warranty
All Mitsubishi genuine parts replacement come with a 6-month or 10,000km (whichever comes first) warranty.
Vehicle Care Tips
Engine oil and filter (Recommended to replace at every 10,000km Interval)
Engine oil tends to degrade gradually over time, which results in a proportionate reduction to the protection provided to the engine against wear & tear. Engine oil and oil filter should be changed regularly to provide protection against daily wear and tear.
The oil filter separates carbon and other fine metallic deposits, which are residues from the combustion process and wear. When there is a high level of harmful chemicals in the oil, it reacts with the oil and this affects the protection the engine oil provides to the engine parts. Therefore, it is necessary to replace the engine oil and filter at stipulated mileage to ensure good quality of engine oil in the lubrication system.
Drive belts
It is essential to carry out preventive maintenance of drive belts to ensure they are not cracked and the tension is right. A cracked belt can snap and cause unnecessary breakdowns and loss of valuable time. Belt tension has to be the right tension to avoid belt slippage on the pulleys and causing screeching noise. When belts are loose, they generate heat on the belt ribs and this caused the belt material to harden. A hardened belt cracks easily and may eventually snap.
Tyre rotation (where applicable)
All tyres installed onto a vehicle are subjected to different kinds of stress and wear, depending on the type of road they are driven on. Tyre manufacturers recommend tyre rotation at an interval of 10000km. Most of the cars today have front-wheel drive arrangements. Thus, the front tyres tend to wear out faster than the rear ones.
Tyre rotation at an interval of every 10,000km will minimise the difference in wear rate between the front and rear wheels. Tyres that have abnormal wear tend to produce noise and can make the drive unpleasant and also lead to a shorter tyre lifespan.
Air con filter (where applicable)
The air conditioning is an important element in your vehicle. It is necessary to keep your vehicle’s air conditioning system well maintained. This is to avoid the build-up of unpleasant odour and also to prolong the lifespan of the air conditioning system. It is advisable to have the air con filter change at every 20,000km or 1 year, as dust and other particles will accumulate and choke the filter.
Brake fluid (Recommended to replace at every 40,000km interval)
Brake fluid, due to its chemical composites, absorbs moisture more readily, especially when our weather has a very high humility level. New brake fluid has a very high boiling point. Once they are exposed to the environment, they absorb moisture. As the moisture level gets higher, the boiling point of brake fluid decreases.
Driving a vehicle with a low quality brake fluid may cause brake failure as a result of the decrease in boiling point. This is apparent when there is extensive use of the brakes, for example, driving downhill for quite a distance. The effectiveness of the brake will diminish greatly and this can be disastrous.
Other than the effect of the boiling point on brake fluid, we should look at the effect moisture has on brake parts. When there is a certain amount of moisture in the brake fluid, it can cause corrosion in the metal parts of the brake components due to the presence of oxygen in the brake fluid.
Regular brake fluid replacement is recommended at an interval of 40,000km annually. The brake system is a safety-related feature of any vehicle and customers should not compromise or neglect it.
Transmission fluid
A transmission provides comfort and minimises stress to the driver. By the time the vehicle has covered 40,000km, the condition of the transmission fluid would have deteriorated and needs to be drained. This happens as a result of multiple engagement and disengagement in the parts of a transmission, which takes place during the 40,000km of drive.
When the transmission is subjected to frequent overloading and uphill driving, the transmission fluid heats up easily and become thinner. Another situation where the transmission fluid is likely to heat up is when the selector level is left in the D position while in a traffic jam or in a prolonged stop-and-go situation. In the above conditions, the transmission fluid temperature within the torque converter tends to rise.
In such situations, the transmission fluid is thinned and the protection provided to the brakes and clutch becomes insufficient. When the transmission is subjected to this kind of treatment continuously, there will be an increase on the wear-and-tear of the transmission parts. In some cases, the colour of the transmission fluid may indicate that it has degraded even before reaching 40,000km. In these cases, it is advisable to replace the transmission fluid even if the mileage covered is below 40,000km, to restore the transmission fluid’s performance. Thus, a regular transmission fluid change will enable the transmission to go a long way.
Caution: Do not use any other type of transmission fluid other than the one recommended by the Manufacturer.
Diesel Fuel Filter (Recommended to replace every 20,000km interval)
As we are aware due to environmental reasons, most car manufacturers have switched from the carburettor system to electronic fuel injection. Such systems are highly efficient in providing fuel economy, power and response. More importantly, it emits less harmful gases into the environment through the exhaust system.
To increase the service life of the injectors, the fuel that is delivered to the injectors has to be very well filtered via fuel straining material. If there are some fine particles that escape the filtering stage, the injector valves may stick during operation.
Operating an engine with a clogged diesel fuel filter can cause engine stalling, a jerky drive, loss of power and poor acceleration. There symptoms can jeopardise the vehicle at dangerous spots on the road and puts all the occupants of the vehicle in danger.
Fuel injectors are costly and as such, unforeseen and unpleasant incidents can be overcome by replacing the diesel fuel filters at a regular interval of 20,000km.
Timing Belt (Recommended to replace between 70,000 km to 100,000 km)
Modern engines use overhead camshafts and they are inked to the crankshaft via a timing belt. With this arrangement, the reciprocal operation of a 4-cycle engine provides all the power that you need.
This rubber belt is made of a mixture of various materials to give it strength, resistance to heat, enough flexibility to make the loop to go round the sprockets and tensioners as well as some resistance to moisture. Our Manufacturers recommend a replacement of the timing belt between 70,000 km to 100,000km as the material of the belt would have hardened and the top surface turned glossy at that mileage. At this stage it is vulnerable to cracks and will eventually lose some of its teeth.
Neglecting these signs of wear-and-tear or a recommended replacement at this mileage may cause misalignment of the camshaft and crankshaft.
When the 2 vital shafts are misaligned, there is a very high probability of values and pistons hitting each other. Eventually, the values will bend and in some cases, the valve guides and piston tops will also be damaged. This will result in a major repair such as replacing the cylinder head, valves and pistons.
By replacing the timing belt at the recommended mileage, you can avoid incurring such costly repairs.
Note: This is not applicable for vehicle fitted with timing chain.
Available at all Maxus Authorised Service Centres with guaranteed turnaround time, or receive 30% off your final bill*!
90-minute guaranteed Express Services available:
*Terms & Conditions
Professionally-trained Technicians
Cycle & Carriage ensures that our technicians have proper and continuous training, combined with certifications following our principal guidelines. Our technicians recommend only the best solutions for your vehicle.
Proprietary Diagnostic Tools
MAXUS Diagnostic System performs a full-service comprehensive check according to the Manufacturer’s recommendations. Proper documentations and software updates are also provided for each vehicle. At Cycle & Carriage, we offer the most up-to-date diagnostic tools or systems for your peace of mind.
As your trusted partner, your well-being as well as your vehicle’s are important to us. If you have any enquiries or need any assistance, please contact our Customer Assistance Centre at CustomerAssistanceCentre@cyclecarriage.com.sg or 6471 9111.
To ensure your needs are addressed immediately, each Service Centre has a 24-hour emergency hotline and an Accident Reporting Centre with dedicate professionals who are always ready to assist you. Simply call 6475 9500.
The Cycle & Carriage Body & Paint Centre, located at Pandan Gardens, is a full-fledged workshop that specialises in body and paintwork repairs. It is also the appointed authorised workshop for some of our top motor insurers in Singapore. Our skilled technicians are trained to ensure that the works are carried out in accordance to the stringent quality standards set by the Manufacturers. Their extensive training and experience, together with the use of the latest technology, will ensure your vehicle will be restored to its immaculate pre-accident condition.
| WEST | 209 Pandan Gardens S(609339) Tel: 6568 4501 Fax: 6565 1240 |
Operating Hours:
Monday – Friday : 8.30am to 7.00pm
Saturday : 8.30am to 1.00pm
Sunday & Public Holiday: Closed
All Maxus vehicles have undergone stringent pre-delivery processes and
checks to ensure your vehicle is delivered in pristine condition. From the date
of registration, your new vehicle is covered against defects in materials and
workmanship for a period of 5 years or 100,000km, whichever comes first.
It is strongly advised that you always bring your vehicle to qualified
specialist workshops such as Cycle & Carriage for servicing at every 6
months or 10,000km^, whichever comes first. With complete service
history records, this also gives you peace of mind that your vehicle
warranty will never be compromised.
^With usage of fully synthetic engine oil. Terms & conditions apply.
What is covered under warranty?
Contractual Warranty
Repair or parts replacement acknowledged as faulty by Manufacturer, as well as the labour necessary to repair the vehicle. Towing for immobilized vehicle within Singapore is covered.
Anti-perforation
Up to 3 years or 100,000km, whichever comes first, from the date of registration, subject to an annual inspection by Cycle & Carriage.
Battery
1-year or 20,000km (whichever comes first) from the date of vehicle registration.
Genuine Parts
All Maxus genuine parts replacement comes with an unlimited mileage or 1-year warranty, whichever comes first.
Paintwork
Original bodywork paint or lacquer defects.
Accessories
Accessories fitted locally such as audio, in-car camera, reverse sensor and GPS system are covered under warranty for 1-year.
What is not covered under warranty
Consumables
Consumables are normal maintenance items which require periodic replacement from motoring wear and tear. They include lubricants, fluids and refrigerants.
Wear-and-tear items
Wear-and-tear items require periodic inspections, adjustment and/or replacement at certain mileage. They include parts such as but are not limited to:
Incidental or consequential costs, such as loss of use, personal effects or income, are also not covered.
Warranty Conditions
Non-genuine parts may seem more affordable at first glance, but can incur higher costs in the long run. Here are a few factors that go into consideration when choosing between genuine and non-genuine parts.
Quality
When using genuine parts, you can be assured that they are of higher quality than others in the market as they have passed rigorous quality standard tests, including testing the parts on the actual vehicle itself. Many non-genuine parts will often be of lower quality due to the inferior materials used.
Easier to fit
Genuine parts will fit your vehicle as they are engineered to exacting standards – using the same blueprints, dies, tools and moulds used in the vehicle’s manufacturing process. Non-genuine parts may not fit properly as they serve a range of car models. Even if your vehicle appears to be driving fine, you may encounter problems later on. At Cycle & Carriage, we use only genuine parts from our Principal Marqués for your vehicles.
Reliability and durability
Be absolutely assured of the reliability and durability of genuine parts. This is because genuine parts have been tested to ensure durability and performance, even under the most demanding conditions. Non-genuine parts require frequent servicing, repairs and even major engine overhauls. All these will only mean higher costs to you in the long run.
One Part Affects Another
In many cases, every single individual part has been designed to work with another to produce a single output. If you replace a genuine part with one of lesser quality, it could affect the performance of the vehicle considerably and jeopardise your safety on the road.
Warranty
All Maxus genuine parts replacement come with a 1-year or 20,000km (whichever comes first) warranty.
Vehicle Care Tips
Engine oil and filter (Recommended to replace at every 10,000km Interval)
Engine oil tends to degrade gradually over time, which results in a proportionate reduction to the protection provided to the engine against wear & tear. Engine oil and oil filter should be changed regularly to provide protection against daily wear and tear.
The oil filter separates carbon and other fine metallic deposits, which are residues from the combustion process and wear. When there is a high level of harmful chemicals in the oil, it reacts with the oil and this affects the protection the engine oil provides to the engine parts. Therefore, it is necessary to replace the engine oil and filter at stipulated mileage to ensure good quality of engine oil in the lubrication system.
Drive belts
It is essential to carry out preventive maintenance of drive belts to ensure they are not cracked and the tension is right. A cracked belt can snap and cause unnecessary breakdowns and loss of valuable time. Belt tension has to be the right tension to avoid belt slippage on the pulleys and causing screeching noise. When belts are loose, they generate heat on the belt ribs and this caused the belt material to harden. A hardened belt cracks easily and may eventually snap.
Tyre rotation (where applicable)
All tyres installed onto a vehicle are subjected to different kinds of stress and wear, depending on the type of road they are driven on. Tyre manufacturers recommend tyre rotation at an interval of 10,000km. Most of the cars today have front-wheel drive arrangements. Thus, the front tyres tend to wear out faster than the rear ones. Tyre rotation at an interval of every 10,000km will minimise the difference in wear rate between the front and rear wheels. Tyres that have abnormal wear tend to produce noise and can make the drive unpleasant and also lead to a shorter tyre lifespan.
Air con filter (where applicable)
The air conditioning is an important element in your vehicle. It is necessary to keep your vehicle’s air conditioning system well maintained. This is to avoid the build-up of unpleasant odour and also to prolong the lifespan of the air conditioning system. It is advisable to have the air con filter change at every 20,000km or 1 year, as dust and other particles will accumulate and choke the filter.
Brake fluid (Recommended to replace at every 40,000km interval)
Brake fluid, due to its chemical composites, absorbs moisture more readily, especially when our weather has a very high humility level. New brake fluid has a very high boiling point. Once they are exposed to the environment, they absorb moisture. As the moisture level gets higher, the boiling point of brake fluid decreases.
Driving a vehicle with a low quality brake fluid may cause brake failure as a result of the decrease in boiling point. This is apparent when there is extensive use of the brakes, for example, driving downhill for quite a distance. The effectiveness of the brake will diminish greatly and this can be disastrous.
Other than the effect of the boiling point on brake fluid, we should look at the effect moisture has on brake parts. When there is a certain amount of moisture in the brake fluid, it can cause corrosion in the metal parts of the brake components due to the presence of oxygen in the brake fluid.
Regular brake fluid replacement is recommended at an interval of 40,000km annually. The brake system is a safety-related feature of any vehicle and customers should not compromise or neglect it.
Transmission fluid
A transmission provides comfort and minimises stress to the driver. By the time the vehicle has covered 40,000km, the condition of the transmission fluid would have deteriorated and needs to be drained. This happens as a result of multiple engagement and disengagement in the parts of a transmission, which takes place during the 40,000km of drive.
When the transmission is subjected to frequent overloading and uphill driving, the transmission fluid heats up easily and become thinner. Another situation where the transmission fluid is likely to heat up is when the selector level is left in the D position while in a traffic jam or in a prolonged stop-and-go situation. In the above conditions, the transmission fluid temperature within the torque converter tends to rise.
In such situations, the transmission fluid is thinned and the protection provided to the brakes and clutch becomes insufficient. When the transmission is subjected to this kind of treatment continuously, there will be an increase on the wear-and-tear of the transmission parts. In some cases, the colour of the transmission fluid may indicate that it has degraded even before reaching 40,000km. In these cases, it is advisable to replace the transmission fluid even if the mileage covered is below 40,000km, to restore the transmission fluid’s performance. Thus, a regular transmission fluid change will enable the transmission to go a long way. For Maxus, transmission fluid is recommended to be replaced at first 10,000km, thereafter at every 40,000km travelled.
Caution: Do not use any other type of transmission fluid other than the one recommended by the Manufacturer.
Diesel Fuel Filter (Recommended to replace every 20,000km interval)
As we are aware due to environmental reasons, most car manufacturers have switched from the carburettor system to electronic fuel injection. Such systems are highly efficient in providing fuel economy, power and response. More importantly, it emits less harmful gases into the environment through the exhaust system.
To increase the service life of the injectors, the fuel that is delivered to the injectors has to be very well filtered via fuel straining material. If there are some fine particles that escape the filtering stage, the injector valves may stick during operation.
Operating an engine with a clogged diesel fuel filter can cause engine stalling, a jerky drive, loss of power and poor acceleration. There symptoms can jeopardise the vehicle at dangerous spots on the road and puts all the occupants of the vehicle in danger.
Fuel injectors are costly and as such, unforeseen and unpleasant incidents can be overcome by replacing the diesel fuel filters at a regular interval of 20,000km.
Timing Belt (Recommended to replace between 70,000 km to 100,000 km)
Modern engines use overhead camshafts and they are inked to the crankshaft via a timing belt. With this arrangement, the reciprocal operation of a 4-cycle engine provides all the power that you need.
This rubber belt is made of a mixture of various materials to give it strength, resistance to heat, enough flexibility to make the loop to go round the sprockets and tensioners as well as some resistance to moisture. Our Manufacturers recommend a replacement of the timing belt between 70,000 km to 100,000km as the material of the belt would have hardened and the top surface turned glossy at that mileage. At this stage it is vulnerable to cracks and will eventually lose some of its teeth.
Neglecting these signs of wear-and-tear or a recommended replacement at this mileage may cause misalignment of the camshaft and crankshaft.
When the 2 vital shafts are misaligned, there is a very high probability of values and pistons hitting each other. Eventually, the values will bend and in some cases, the valve guides and piston tops will also be damaged. This will result in a major repair such as replacing the cylinder head, valves and pistons.
By replacing the timing belt at the recommended mileage, you can avoid incurring such costly repairs.
Note: This is not applicable for vehicle fitted with timing chain.
